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Best practices to consider when conducting QA coaching sessions

A Call Quality Assurance program can only be successful if agents are coached about the program. As far as coaching is concerned, it is essential that certain best practices be considered by managers or those that are conducting these coaching sessions. When conducting coaching sessions, one best practice to consider is to deliver the sessions in private settings. Delivering coaching in such settings ensures that confidentiality is maintained and it also helps prevent outside interruptions and distractions. The second best practice is to begin the sessions on a positive note. This can be done...

GAMES

Agen Judi - Wining Strategies

In case triumphant at Agen Judi includes some learning, some methodology and, allow us to face it, a splash of good fortune, it's on account of the bookmakers set tight lines for the recreations. Be that as it may, on the off chance that you just remember the accompanying tips, it must enhance your likelihood of winning. A large portion of the Judi Bola books post their lines as in front of schedule because they can and some seaward books try this by Sunday evening for the following week's amusements. For the off chance which you locate a diversion and chances you want ensure that there isn't...